Development servicesUHRDA · Knowledge into practice
Telecommunications and IT
Develop leaders, customer experience, change capability and digital service management.
What do you want to improve?
- Evolving roles as technology changes
- Improving service and team coordination
- Identifying leadership and change capabilities
Possible outputs to agree
- A map of roles and target capabilities
- A pathway with workplace assignments
- Measures for service and coordination improvement
Relevant learning paths
Published Ongoing and upcoming dates
Selected by field. A date does not confirm availability; review the detailed content with the Union.
2026-11-01 — 2026-11-05
The Digital Leader in the Age of Artificial Intelligence
600 USD · published feeUpcoming published date — confirm availability2026-11-01 — 2026-11-05Leading Digital Innovation and Developing Solutions
600 USD · published feeUpcoming published date — confirm availability2026-11-01 — 2026-11-05Planning Strategies for Addressing Economic Crises
600 USD · published feeUpcoming published date — confirm availability2026-11-01 — 2026-11-05Planning to Address Global Health Crises
600 USD · published feeUpcoming published date — confirm availability2026-11-01 — 2026-11-05Data Analysis and Quality Governance in Government Organizations
600 USD · published feeUpcoming published date — confirm availability2026-11-01 — 2026-11-05Introducing Governance Standards into Organizational Quality Applications
600 USD · published feeUpcoming published date — confirm availabilityPractical guides to start with
Practical guide · Arabic
Developing the Human Resources System
A map of HR services linked to organizational and employee needs.
Practical guide · ArabicImproving Procedures and Services
A documented map of the current journey, delays, and rework
Practical guide · ArabicRestructuring and Organizational Development
Approved design principles linked to organizational objectives.